At Luxury Travel Ireland, discretion, trust, and respect for our clients’ privacy are fundamental to the services we provide. This Privacy Policy outlines how we collect, use, and protect personal information when you engage with our website or our chauffeur-driven and bespoke touring services.

1. Our Commitment to Privacy

We are committed to handling all personal data with the highest standards of care and confidentiality, in full compliance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.

For the purposes of GDPR, Luxury Travel Ireland is the Data Controller.

Contact details:
Address: 11 Ballytrasna Business Park, Little Island, Co. Cork, T45 AY18, Ireland
Email: [email protected]
Telephone: +353 85 248 7108

2. Personal Information We Collect

We may collect and process the following personal information:

• Name and contact details
• Booking and itinerary information
• Passenger preferences relevant to the delivery of our services
• Payment-related information (processed securely via trusted third-party providers)
• Correspondence and communications with us
• Website usage data, including IP address and browsing behaviour

We collect only the information necessary to deliver a seamless and personalised service.

3. How Information Is Collected

Personal data is collected when you:

• Enquire about or reserve our services
• Communicate with us via our website, email, or telephone
• Engage with our website, including through cookies and analytics tools

4. Use of Personal Data

Your personal information is used exclusively for the following purposes:

• Delivering and managing our chauffeur and touring services
• Communicating service details, confirmations, and updates
• Processing payments and maintaining financial records
• Enhancing and refining our services and client experience
• Complying with legal and regulatory requirements

We do not use your data for any purpose incompatible with the above.

5. Lawful Basis for Processing

We process personal data on the basis of:

• Contractual necessity, to fulfil agreed services
• Legitimate interests, to operate and improve our business
• Legal obligations, including taxation and regulatory compliance
• Consent, where explicitly provided

6. Disclosure of Information

We treat client information with strict confidentiality and never sell or trade personal data.

Information may be shared only with trusted service partners where necessary, including:

• Secure payment processors
• Booking, scheduling, or IT service providers
• Professional advisers and regulatory bodies where required by law

All third parties are contractually obligated to safeguard your data.

7. International Data Transfers

Where personal data is processed outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR standards.

8. Data Retention

Personal data is retained only for as long as required to:

• Deliver and manage our services
• Meet legal, financial, and regulatory obligations
• Maintain accurate business records

Marketing-related data is retained only for as long as consent remains in place, if applicable.

9. Your Rights

You are entitled, at any time, to exercise your rights under GDPR, including:

• Access to your personal data
• Rectification of inaccurate or incomplete data
• Erasure of personal data, where applicable
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

Requests may be made by contacting us at [email protected] 

10. Cookies & Website Analytics

Our website uses cookies to ensure optimal functionality and to understand how visitors interact with our content. Cookie preferences can be managed through your browser settings. Further details are available in our Cookie Policy, where applicable.

11. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, or loss. Access to client data is restricted to authorised personnel only.

12. Complaints

Should you have any concerns regarding the handling of your personal information, we encourage you to contact us directly at [email protected] so that we may address the matter promptly. You also have the right to lodge a complaint with the Data Protection Commission (Ireland).

13. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law or business practices. The most current version will always be available on our website.